Concordia Privacy Policy

Concordia and Power Link Plus are trading names of C and C Cables (also referred to ‘Concordia’, ‘we’, ‘us’ or ‘our’ in this Statement). It is important to us to protect the security and privacy of your personal data. On this website C and C Cables Ltd, Registered number: 09166113, Registered office: Unit 1 & 2 Cotton Hall Mill, Cotton Hall Street,Lancashire BB3 0DW, England, has the role of data controller is collecting and storing personal data.

This privacy statement shall apply in addition to our Data Protection Policy and all our Terms and Conditions. To ensure the fair and transparent processing of your personal data, and to comply with applicable laws on data protection, we provide you with the following information:

What personal data does Concordia collect and/or process?

Depending on your interaction with us, the following registration details shall be collected and processed:

• User’s Name
• Company Name
• Department/ Job Role
• Salutation, if applicable title
• Forename and surname
• Address
• IP address
• Telephone no., Fax no.
• E-Mail address

How do we use your personal data?

Concordia uses the personal data we have about you for the following purposes:

• Logging of access to our websites (IP address) for statistical purposes, and the optimisation, improvement and development of our website, for example by analysing user behaviour with respect to dates and times and the data volume called up on our website.
• Communication about products, services and projects e.g. by responding to inquiries or requests.
• Planning, performing and managing the (contractual) relationship e.g. performing transactions and orders of products or services, processing payments, performing accounting, auditing, billing and collection activities, arranging shipments and deliveries, facilitating repairs and providing support services.
• Advertising similar or identical products and/or services to those products or services which have already been purchased, except for when you have objected to this, and sending out newsletters.
• Administrating and performing promotional projects or events, such as customer surveys, marketing campaigns, market analysis, contests, or other.
• Protecting the security of our products, services and websites, preventing and detecting errors through the log files, security threats, fraud or other criminal or malicious activities.
• Ensuring compliance with legal obligations (such as record keeping obligations), compliance screening obligations, and Concordia’s policies or industry standards; and
• Solving disputes, enforcing our contractual agreements and to establish, exercise or defend legal claims.

We are entitled to use and process your personal data for these purposes by virtue of the performance of a contractual relationship or the legitimate interest of Concordia or third party. If explicitly provided by you, consent can also be a legal basis for Concordia to process or use your personal data. This consent can be withdrawn at any time with effect for the future.

If the legal ground for processing your personal data is no longer applicable, Concordia may only further process your personal data where another legal ground for the processing exists.

In addition, we utilise cookies on our websites.

Does Concordia share your personal data with a third party or country?

If legally permitted to do so, Concordia may transfer personal data to courts, law enforcement authorities, regulators or attorneys where it is necessary to comply with the law or for the establishment, exercise or defence of legal claims.

In connection with the operation of and services provided through our websites, Concordia works with service providers (so-called data processors), such as hosting or IT maintenance, which act only upon instructions of Concordia and are contractually bound to act in compliance with applicable data protection law and to provide appropriate technical and organisational security measures.

Recipients of personal data may be located in countries outside of the European Union and/or European Economic Area (“third countries”), where applicable laws may not offer the same level of data protection as the laws of your home country.

In such cases and unless permitted otherwise by applicable law, Concordia is committed to take measures in order to ensure the recipients in the third country provide a suitable level of protection.

Concordia transfers and shares personal data with recipients in third countries if they have entered into EU Standard Contractual Clauses with us or – in case of US recipients – if the recipient is certified under the Privacy Shield.

How long will Concordia store your personal data?

Unless explicitly indicated otherwise at the time of the collection of the personal data, we erase your personal data if the retention of the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed and to the extent the processing of personal data is no longer necessary for compliance with a legal obligation under applicable law (e.g. tax or commercial law).

Right of access to and rectification or erasure of personal data, restriction of processing, right to object to processing and right to data portability

Applicable data protection law provides you with the right to:

1. obtain from Concordia information about the personal data that is held and/or processes by Concordia about you, and receive a copy of your personal data in a structured, commonly used and machine-readable format,
2. obtain from Concordia the rectification of inaccurate personal data,
3. obtain from Concordia the erasure of your personal data, unless processing of your personal data is necessary to comply with relevant legal obligations,
4. obtain from Concordia restriction of processing regarding your personal data,
5. transmit your personal data which you actively provided to another recipient selected by you, and
6. object, on grounds relating to your particular situation, to processing of your personal data based on a legitimate interest of Concordia or a third party.

Security

Concordia takes reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorised access, disclosure, alteration and destruction, taking into account the risks involved in the Processing and the nature of the Personal Information. An example is the use of SSL technology (encryption, authentication, message integrity).

We recommend that you fully log out of your account and take steps to delete any stored browsing history and cookies, to prevent that information being used by an unauthorised user.

Links to Other Websites

If any link to a third-party website is offered, it is as an accommodation to the respective third-party site owner and without charge. Sites linked to and from this site are not necessarily under our control and Concordia shall bear no responsibilities or liabilities whatsoever for the content or privacy practices of any such linked site, link or linking program at any time. We do not necessarily endorse companies, related products or services to or from which this site is linked. If you decide to access any of the third-party sites linked to this site, you do so entirely at your own risk. We hereby disclaim any rights to trademarks, service marks, tradenames, logos, copyrights, patents, domain names or other intellectual property interests of third parties.

From time to time, we may offer you the opportunity to transact using PayPal. Any such transactions will be subject to PayPal’s privacy policy, which can be viewed at www.paypal.com under the ‘Privacy’ link at the foot of their webpage.

Data Privacy Contact

Concordia’s Data Protection Team provides support with any data privacy related questions, comments, concerns or complaints or in case a data subject wishes to exercise any of its data privacy related rights as mentioned above. Concordia’s Data Protection Team may be contacted at: [email protected].

Concordia’s Data Protection Team will use its best efforts to handle any requests or complaints brought to its attention. The data subject has the right to approach the competent data protection authority with requests or complaints. A list of national data protection authorities is available here.

When browsing and using our website, Concordia collects, stores and/or processes personal data.